Frequently Asked Questions
Everything you need to know about your next favorite brew.
How long does shipping take for my coffee order?
We roast our beans in small batches to ensure freshness. Orders typically ship within 1-3 business days, and delivery usually takes 3-5 business days depending on your location.
Are your flavored coffees keto-friendly or sugar-free?
Yes! Our flavorings are allergen-free, sugar-free, and contain no carbs, making them perfectly compatible with keto and vegan lifestyles.
What is your return policy on food items?
Due to the perishable nature of coffee, we do not accept returns. However, if there is an issue with your order or you are unsatisfied, please contact our support team and we will make it right.
Do you offer whole bean or ground coffee?
We offer both! You can choose 'Whole Bean' for maximum freshness or 'Ground' which is a universal medium grind suitable for auto-drip, French press, and pour-over methods.
Can I manage or cancel my coffee subscription?
Absolutely. You can log into your account portal at any time to swap flavors, skip a month, or cancel your subscription with no hidden fees.
Do you ship internationally?
Yes, we ship our coffee worldwide. Shipping rates and delivery times vary by country and are calculated at checkout.